Refund policy

All Sales Are Final

Due to the one-of-a-kind and pre-owned nature of our pieces, all purchases from MORETHAN are final sale. We do not accept returns, exchanges, or cancellations for change of mind, fit, color preference, or normal signs of vintage wear.

We carefully photograph and describe each piece so that you can review its condition, measurements, materials, and visible signs of wear before purchasing. Vintage and pre-owned items naturally carry characteristics of age and previous use, and these are part of the individuality of each piece.

Order Issues

If your order arrives damaged in transit, incorrect, or materially different from the listing, please contact our customer service team within 48 hours of delivery.

Your request should include:

* Your order number
* Clear photographs of the item
* Photographs of the original packaging and shipping label
* A description of the issue
* Any additional documentation reasonably requested by us

Please retain all original packaging until your claim has been reviewed.

Security Tag

For any after-sales claim to be considered, the MORETHAN security tag must remain attached and intact. Items with a removed, altered, or detached security tag may not be eligible for review.